Tommy Chan

Tommy Chan is an experienced IT professional currently serving as an End User Services Specialist at Armstrong World Industries since May 2023, where responsibilities include responding to escalated technical support requests and diagnosing complex IT issues. Prior to this role, Tommy worked as a Sales Consultant at PARSONS INTERSTATE FORD LLC and held an internship at Armstrong World Industries, where tasks involved assisting users with Windows and Mac OS problems and processing technical support tickets. Additionally, Tommy has held leadership positions such as Vice President Operations at Phi Delt Theta PAO Chapter and IFC President at the Interfraternity Council during his time at Shippensburg University of Pennsylvania, where a Bachelor's degree in Management Information Systems was obtained in May 2023.