Arnold Clark
Jim MacDonald is an experienced professional in service and traffic management with a strong background in customer relations and operational excellence. Currently serving as a Service Manager at Arnold Clark since February 2022, Jim previously held roles as a Traffic Specialist at Class One Traffic Management Ltd and Aftersales Manager at Northgate Vehicle Rental. Jim's extensive career at Arnold Clark began in 1983, where notable achievements included leading service management solutions and collaborating with executive management on strategic initiatives. Academic qualifications include an MIMI in Motor Trade Management and Motor Trade Law from GTG, along with a City and Guilds technical certification in lightweight motor vehicle technology from Falkirk College.
Arnold Clark
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64 years on from the opening of our first branch in Glasgow, Arnold Clark is Europe’s largest independently owned motor dealer, with a proud history and exciting future. We sell over 280,000 cars a year – but that isn’t just down to our salespeople. All of our employees play a valuable role in our continued success, and we put customer experience at the heart of everything we do. And we do much more than just sell cars. We provide rental vehicles, business fleet services, and high quality training in a host of areas, as well as servicing, MOT tests and accident repairs. We also support local initiatives, to help the communities we work in.