Giacomo Esposito is an experienced professional with a strong background in operations and customer success. Currently serving as Operations Manager at Aromi Caffe, Giacomo has previously held prominent roles such as Partnerships Manager and Trade Manager at Oliver's Travels, and Technical Account Manager at Madison Logic. Notable experience also includes serving as Professional Services Consultant and Customer Success Manager at Guesty, and as Corporate Trainer at MotorK. An extensive history in customer service includes leadership positions at Booking.com, managing teams while ensuring high performance and quality. Giacomo holds a Master's degree in Data Analytics and Marketing from Arden University, a Diploma in Digital Marketing from Squared Online, and a high school diploma in Tourism and Travel Services Management from Istituto Polispecialistico San Paolo.
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