Arq Group Limited, formerly Melbourne IT Limited, is an Australia-based company engaged in offering services to small to medium business (SMB), and enterprise and government clients. The Company's segments include SMB Solutions and Enterprise Services (ES). The SMB Solutions segment operates in the Web services business in Australia and New Zealand, offering customers a range of solutions to run an online business. These services include domain name registrations and renewals, Website and e-mail hosting, Website design services, online marketing, Website security, and online tools and solutions. Customers are primarily in the small to medium enterprise (SME) sector. SMB Solutions also supplies a technical and support solution for domain name registration, shared hosting and other online business services to a global network of reseller clients. The ES segment is a cloud and mobile solutions provider for Australian enterprise and government organizations.

Software

ARQ Group Ltd

ARQ Group Ltd's headquarters in Melbourne, Australia

Hayley Carstens

Kaylleen Barber

Robin Fine

Rosalind Rixon

Jeff Corcoran

Scott Field

Peter Foukkare

Steven Davis

Daniel S.

Suraj Adhikari

Ana Ayala

The Technical Support and Engineering team at ARQ Group Ltd is responsible for delivering high-quality technical assistance and engineering solutions to both SMB and enterprise clients. This team ensures the reliability and performance of web hosting services, domain management, and cloud solutions, while also providing specialized support in areas such as security, storage, and systems management. Their expertise helps clients effectively utilize online business tools and navigate technical challenges, contributing to overall customer satisfaction and service efficiency.

Technical Support and Engineering

The Customer Support team at ARQ Group Ltd is dedicated to delivering exceptional service and assistance to both SMB and enterprise clients. They address inquiries related to web services, domain registrations, and online solutions, ensuring customers receive timely and effective support. By fostering strong relationships and providing tailored guidance, the team helps clients navigate ARQ's offerings, ultimately enhancing customer satisfaction and loyalty.

ARQ Group Ltd

Org chart

Teams

Technical Support and Engineering

Customer Support

Offices

ARQ Group Ltd

Org chart

Teams

Technical Support and Engineering

Customer Support

Offices

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