Gainsight’s innovative customer-centric technology is driving the future of customer success. The company’s Customer Cloud offers a powerful set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together enable businesses to put the customer at the center of everything they do. 

Software

Gainsight

Gainsight's headquarters in San Francisco, CA, United States

Chuck Ganapathi

Spencer Applegate

Prem Parameswaran

Erica Kuhl

Ori Entis

Dave Swarthout

Brent Krempges

Marilee Bear

The Engineering Team at Gainsight is responsible for developing, maintaining, and enhancing the company's customer-centric technology solutions. This diverse team of software engineers, technical analysts, and support specialists collaborates to ensure high-quality product performance and security, while also providing crucial technical support to enterprise customers. Their focus on innovation and efficiency drives the reliability and effectiveness of Gainsight's Customer Cloud offerings, empowering businesses to prioritize customer success.

Engineering Team

The Customer Success Team at Gainsight plays a vital role in ensuring clients maximize the value of their customer-centric technology solutions. This diverse team of global and strategic managers, support specialists, and consultants collaborates closely with clients to provide proactive support, drive product adoption, and enhance overall customer experience, ultimately fostering long-term relationships and driving business results for both Gainsight and its customers.

Customer Success Team

The Product Management and Design Team at Gainsight is responsible for driving the development and enhancement of customer-centric solutions within the Customer Cloud. This team collaborates to identify market needs, define product roadmaps, and innovate user-centric designs, ensuring a seamless and impactful customer experience that aligns with the company’s mission of prioritizing customer success. Their efforts directly influence product strategy, design execution, and the overall effectiveness of Gainsight’s offerings in the competitive marketplace.

Product Management and Design Team

The Sales Development Team at Gainsight plays a crucial role in driving customer engagement and pipeline development for the company's customer success solutions. This team focuses on prospecting new business opportunities, qualifying leads, and nurturing relationships with potential clients, all while collaborating closely with sales executives to achieve revenue targets. By leveraging insights from customer interactions, they help ensure that Gainsight’s offerings align closely with market needs, thereby fostering a customer-centric approach to sales.

Sales Development Team

The Finance Team at Gainsight plays a crucial role in managing the company's financial health and ensuring operational efficiency. This team is responsible for overseeing accounting functions, managing accounts payable and receivable, optimizing revenue operations, and providing strategic financial analysis to support customer-centric initiatives. By maintaining fiscal discipline and implementing effective financial strategies, the Finance Team ensures that Gainsight can continue to deliver innovative solutions that drive customer success.

Finance Team

The Leadership Team at Gainsight is responsible for setting the strategic direction and vision of the company. Comprising key executives including the CEO, Chief Financial Officer, and Chief Customer Officer, the team collaborates to drive growth, foster customer success initiatives, and ensure financial health, ultimately enhancing the overall customer experience and optimizing business performance.

Gainsight

Org chart

Teams

Engineering Team

Customer Success Team

Product Management and Design Team

Sales Development Team

Finance Team

Leadership Team

Offices

Gainsight

Org chart

Teams

Engineering Team

Customer Success Team

Product Management and Design Team

Sales Development Team

Finance Team

Leadership Team

Offices

Related companies