Rafaela Lopes

Rafaela Lopes is an experienced software testing analyst currently employed at ARQUIVAR - Gestão de Documentos e Processos since July 2020, specializing in test planning and execution, API testing, performance testing using Jmeter, and integration testing, while also managing production bugs and supporting technical teams. In addition to this role, Rafaela serves as a technical consultant, bridging communication between the IT department and commercial teams, including the deployment of new CRM systems. Previously, Rafaela worked at TOTVS from November 2013 to July 2020 in various support roles, focusing on systems consulting and providing specialized assistance for HR-related modules. Academic qualifications include a Bachelor's degree in Information Systems from Centro Universitário UNA and a Technical Course in Information Technology from Faculdade Pitagoras.