Vladyslav Tymoshchuk is a seasoned professional with a strong background in customer support and project management. Currently serving as Support Project Manager at ARRISE powering Pragmatic Play since May 2023, Vladyslav previously held the position of Project Manager for the Customer Support Team at Pragmatic Play from November 2021 to May 2023. Vladyslav's experience also includes roles as a Customer Success Coordinator and RNG Customer Support Engineer at Maxitech, as well as a VIP Client Manager and Senior Customer Service Representative at Wentrum. With a Bachelor's degree in Social Work from Hochschule Magdeburg-Stendal and a Master's degree in English and German languages from Pereyaslav-Khmelnytsky State 'G.S. Skovoroda' Pedagogical Institute, Vladyslav has consistently demonstrated expertise in developing customer service policies, managing support teams, analyzing service metrics, and driving process improvements.
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