Karen Hayward

Karen Hayward serves as the Head of FM & HR Procurement for UK Trains at Arriva Group since November 2019, where responsibilities include overseeing procurement activities and co-chairing the Gain for Disability Network. With extensive experience in procurement and supply chain management, positions previously held include Senior Procurement Manager at ITV, Supply Chain Manager at Bathrooms.com, and Interim Supply Planning Manager at Comet. Early career experiences also include a decade-long tenure as Senior Supply Chain Manager at Dixons Retail. Karen's educational background includes a Diploma in Facilities Management from the Institute of Workplace Facilities Management and an NVQ in Business Administration and Management from West Herts College.