Rakesh Mistry

Rakesh Mistry currently serves as the ITSM Process Manager for Service Transition & Delivery at Arriva Group and as an IT Service Manager at Lookers plc, where responsibilities include developing relationships with franchises to enhance IT services. Previously, Rakesh held the position of Regional IT Service Delivery Team Lead at Nuffield Health, focusing on improving IT service delivery and customer service across the North and Midlands regions. Rakesh also worked as a Technical Analyst at the University of Durham and as a Support Analyst at CPP Group plc. Educational background includes studies at the University of Sunderland.