Nicolas Outrey is an experienced professional currently serving as the Deputy Director of Global Customer Service at Arrive, where responsibilities include managing the European Cluster for Customer Service activities. Previously, Nicolas held various key positions at Flowbird Group, including Key Accounts Operational Manager, Customer Service Projects Director, and Hardware Engineering Manager, focusing on operational management and customer satisfaction in the public transportation industry. Nicolas's career also includes significant roles at Parkeon and MARS INFORMATION SERVICES, with expertise in smart city solutions, project management, and SAP implementation. Nicolas holds an engineering degree in Mechanics from Arts et Métiers - École Nationale Supérieure d'Arts et Métiers.
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