Operations
About
The Operations team at arrivia oversees the management and execution of various operational functions across the company’s global network. This includes maximizing operational efficiency, managing contact centers, executing program management, strategizing and implementing product operations, maintaining revenue integrity, and ensuring smooth IT, site, and supply operations. The team collaborates closely to streamline cruise and vacation fulfillment services, uphold client service standards, and continuously improve global travel and lifestyle programs for their alliance partners.
Team members
Ben Miller
Vice President Of IT Operation...
Carla Vilain
VP Of Program Management
Cristiano Pereira
Manager, Stays Operations
David Canen
Director Of Operations
Diane Smith
SVP, Operational Excellence
Elaine Foster
Director Product Strategy And ...
Ellery P. Perez
Director Of Philippines Operat...
Heliodoro Lorenzo Sa...
Air Operations Manager
Jason Hein
Executive Director Sales Opera...
Jeffery Chumley
Director, Global Travel And Di...
João Estevens Bule
Global Operations Manager
Justin Skagen
Executive Director Of Revenue ...
Lutz Remmers
Executive Director, Global Cru...
Mark Feldman
Director Of Business Operation...
Mathew Saunders
Executive Manager, Sales Strat...
Nick Kuhl
SVP, Global Contact Center Ope...
Nuno Martins
Director Of Site Operations - ...
Robert O'Leary
Director Of Client Services An...
Roberto Gonzalez
Vice President, Global Site Op...
Sasha Tchepourko
Senior Manager Of IT (asia-pac...
Sophie Evans
Business Implementation Manage...
Tom Hicks
Vice President, Cruise Operati...
Vera Coelho de Olive...
Director Supply Operations
Victor James
Contact Center Operations Mana...
William Farrell
Sr. Workforce Manager
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