Amber Hayden

Amber Hayden possesses extensive experience in customer success and product management across various industries. At Arrow Electronics, Amber served as a Customer Success Specialist II, achieving a 95% retention rate and managing over 50 enterprise accounts while implementing change management strategies. Previous roles include Technical Product Success at Apple, where a go-to-market strategy resulted in a 40% increase in product sign-ups and over 100 training sessions conducted to enhance adoption rates. Additionally, Amber held progressive roles in dermatology practices, implementing healthcare software systems to significantly improve efficiency and patient satisfaction. Amber holds a Master's degree in Health Care Administration from Texas Woman's University and a Bachelor's degree in Kinesiology and Exercise Science from the University of North Carolina at Pembroke.