Emanuele Borsoi

Emanuele Borsoi brings extensive experience in customer experience and operations management, currently employed at Arrow Electronics as part of the Customer Experience Team for Intelligent Solutions since November 2021. Prior to this role, Emanuele worked at Grass Valley for nearly two decades in various positions, including EMEA Sales Order Manager, Global Service Operations EMEA, Head of Logistics and Global Operations for Italy and Greece, Facility Supervisor and Service Coordinator, and Logistics Handler and Shipping. Responsibilities encompassed order entry in SAP and EPICOR, managing customer inquiries, organizing repairs and supply chain logistics, and ensuring compliance in service operations. Emanuele's educational background includes a degree in History of Cultures and Religions from Sapienza Università di Roma and a degree in Accounting and Programming from Istituto Tecnico Commerciale "Carlo Matteucci."