Arrowhead Credit Union
Crystal Covarrubias currently serves as Loan Services Manager at Altura Credit Union since June 2025 and has been with Arrowhead Credit Union since October 2012, where responsibilities have included positions as Assistant Manager of Loan Servicing & Collections, Recovery Specialist, and Collection Specialist. In the role of Assistant Manager, Crystal has managed various specialists in areas such as collections and loan servicing, while implementing operational procedures and performance indicators to enhance efficiency and member service. Additional responsibilities have included monitoring accounts assigned to collection agencies and creating repayment plans. Crystal is also dedicated to advocating for team collaboration and career development. Educational background includes attendance at Citrus College.
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Arrowhead Credit Union
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