Jessica Ramsey is an accomplished professional with extensive experience in product management and digital marketing. Currently serving as the Director of Product at American Residential Services since November 2021, Jessica previously held the role of Digital Experience Manager at BlueCross BlueShield of Tennessee from June 2016 to October 2021, where responsibilities included managing cross-functional teams, overseeing significant budgets, and spearheading innovative digital product initiatives. Prior experience includes serving as a Senior Email Marketing Strategist at FKQ Advertising and an Email Marketing Manager at AREA203 Digital, focusing on campaign execution, analytics, and client relationship management. Jessica holds a Bachelor of Arts in Communication from the University of Tennessee, Knoxville.