Yashpal Singh Rao

Yashpal Singh Rao has a strong background in operations and team management. Yashpal currently serves as the Chief Operating Officer at ART Fertility Clinics, starting their role in January 2023. Prior to this, Yashpal worked as the Head of Contact Center at Indira IVF Group from January 2018 to December 2022, where they led the sales and customer service team. Before that, they served as an Operations Manager at Jumio India from 2015 to 2017, leading the back office operations team. Yashpal also has experience as a Team Manager at Vodafone, where they managed the UK Web Chat Customer Service Operations from 2011 to 2015. Yashpal started their career as a Team Leader at AG Technology in 2010 and worked as a Management Trainee at SURYA Roshni Ltd. from 2009 to 2010.

Yashpal Singh Rao obtained an MBA in Marketing and HR from Rajasthan Technical University from 2007 to 2009. Prior to that, they completed a BSc. in science biology from Maharshi Dayanand Sarswati University from 2004 to 2007. There is no available information about their education before this period. In addition to their degrees, Yashpal has obtained various certifications in project management, data analysis, Agile Scrum, Lean Six Sigma, digital skills, JavaScript, ITIL, Lean Management, Microsoft Project, digital marketing, business analytics, Linux+, and project management professional (PMP).