Karen Ritter

Karen Ritter is a seasoned professional with extensive experience in management consulting and product strategy. Currently serving as Principal at Artemis Connection since 2019, Karen collaborates with clients to create tailored solutions for strategic and operational challenges. Previous roles include VP of Product and Head of Analytics at Barsala, where Karen led the product function and drove revenue management, and Director of Premier Agent Product Strategy & Operations at Zillow Group, achieving significant improvements in consumer-agent connections. Prior experience includes leadership positions at A Place for Mom, where Karen oversaw technology and operations strategy, and McKinsey & Company, focusing on service operations and customer experience. Karen holds a BS in Economics from the Massachusetts Institute of Technology and an MBA in Operations and Marketing from The Wharton School.