Carolyn Crosby

Carolyn Crosby is a seasoned human resources leader with extensive experience in talent management and organizational change across various sectors. Currently serving as the VP of Human Resources for Corporate Functions at Gallagher since August 2025, Carolyn previously spent nearly a decade at McDonald's, where significant roles included Senior Director of Change Management, leading efforts to facilitate enterprise-wide transformation, and as Director of HR Business Partner, providing strategic guidance during critical organizational changes. Prior experience at Fannie Mae involved serving as Director of Human Capital Planning, partnering with executives on strategic HR initiatives amid regulatory impacts, and as Senior HR Business Partner focusing on national customer-facing operations. Carolyn began her career at Aether Systems as Director of Human Resources, managing HR functions for technical professionals. Educational credentials include an MBA in Organizational Behavior from The George Washington University School of Business and a Bachelor's degree in Hospitality Administration/Management from Michigan State University.