Matt Barker

Matt Barker is a seasoned professional in customer success with extensive experience in fostering client relationships and driving product adoption. Currently serving as a Senior Customer Success Manager at Articulate since December 2021, Matt focuses on minimizing churn, enhancing customer value, and facilitating renewals. Prior to this role, Matt held several positions at Egencia, including Global Customer Success Manager, where Matt consistently exceeded KPIs and built strong relationships with global travel directors. Matt's earlier career includes roles such as Customer Success Representative at Cars.com, where achievements included winning the 2017 Presidents Club, and Account Executive at XpoSolutions Transportation, where Matt significantly increased sales targets. Throughout the career, Matt has demonstrated a commitment to client success and has continually identified opportunities for growth and value addition.