Yesenia Lima

Yesenia Lima currently serves as the Sr. Manager of Sales Development Representatives at Articulate, where responsibilities include leading a team of SDRs, mentoring for performance improvement, and acting as a liaison for the Diversity, Inclusion, and Belonging Committee. With a strong background in customer support and operations, Yesenia has held various roles, including Creative Consumer at Ideas To Go, Inc., and Inside Sales Representative at Articulate. Educational qualifications include a Master of Fine Arts in Entrepreneurial Digital Cinema and a Bachelor of Fine Arts in Film Production from the University of Central Florida. Previous experience also includes teaching positions and roles in customer operations and production assistance.