Roger Jeffries is an experienced professional who has held various roles in campaign operations, data administration, account management, team leadership, and floor support. Roger has worked at Artsmarketing Services Inc., Transcom, Bill Gosling Outsourcing, and Allied Global. Roger'sresponsibilities have included managing client relationships, improving service delivery, providing training and coaching, monitoring call quality, and handling customer complaints. Roger's experience spans from 2007 to the present.
Roger Jeffries earned a Bachelor's Degree in English Language and Literature and Philosophy from York University, where they attended from 2000 to 2005. Roger also completed the MTCU Apprenticeship Program at Seneca College in the field of Call Center Customer Service and Technology. The specific start and end years for this program were not provided.
February, 2019 - present
March, 2018
Operations Manager at FITS Retail
Global Head Of Process Optimization, Enterprise Operations at Northern Trust
COO and Co-founder at TrioSoft
Chief of Talent Operations at Job.com
SVP, Cloud Engineering & Operations at athenahealth
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