Elodie P.

Customer Success Squad Leader at Artur'In

Elodie P. has work experience in various roles and companies. Elodie is currently working as a Customer Success Squad Leader at Artur'in, where they analyze disputes and unpaid invoices with debtor clients to achieve quick and effective resolutions. Elodie proactively negotiates amicable solutions to improve customer satisfaction and proposes personalized refund options based on clients' budgetary situations.

Prior to their current role, Elodie worked as an Assistant Manager at SNCF Voyageurs from November 2018 to September 2020. Elodie also has experience as a Cashier Advisor at Carrefour from July 2014 to November 2018.

Additionally, Elodie worked as an Assistant in Prevention at Gendarmerie Nationale from October 2017 to May 2018. Elodie also had brief stints as an Accounting Employee at SECRH in 2016 and 2015.

Overall, Elodie has a diverse background in customer service, finance, and management roles.

Elodie P. completed their education with a focus on management. Elodie earned a Master 2 degree in Management Stratégie et Changement from ISM-IAE, graduating in 2020. Prior to that, they obtained a Master 1 degree in Management des systèmes d’information from Université Paris-Sorbonne in 2017. In 2016, they completed their Bachelor's degree in Sciences de la gestion from UVSQ Université de Versailles Saint-Quentin-en-Yvelines. Elodie also holds a Diplôme universitaire de technologie (DUT) in Gestion des entreprises et des administrations from IUT de Paris - Rives de Seine in 2015 and a similar DUT degree from Université de Bourgogne in 2014. Elodie P. completed their secondary education at Lycée Sainte Thérèse, where they obtained a Baccalauréat in Économique et social. In July 2020, they also obtained a certification in TOEIC listening and reading with a score of 750/990 from ETS Global.

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