Caroline Cavin Raoul

Caroline Cavin Raoul has over 20 years of experience in various roles within the banking and corporate sectors. Caroline currently works at Arval BNP Paribas Group as the Head of Sales Efficiency & Client Satisfaction. In this role, they are responsible for improving the sales organization and processes across multiple channels. Prior to this, Caroline worked at BNP Paribas as the Head of Client & Employee Advocacy Program where they led the deployment of a customer feedback system to continuously improve the customer and employee experience. Caroline previously held positions at Arval BNP Paribas Group as the Head of Corporate Quality and Quality Project Manager. Caroline also has experience as the Responsable Marketing et Communication at Arval BNP Paribas Group and as a Marketing Manager at Alcatel-Lucent Enterprise.

Caroline Cavin Raoul received a BTS Force de Vente degree from Centre de Formation par Alternance in 1992. Caroline later obtained a Master's degree in Management International et Marketing from the same institution in 1995.