Arwen.AI
Joel Bailey is an accomplished Product & Service Director at Arwen.AI since August 2021, focusing on the integration of Artificial Intelligence, design, and engineering to enhance social media content moderation. Previously, Joel served as Director of Product & Service Innovation at EY Seren, managing significant revenue, key client relationships, and strategic transformation initiatives. Joel has held leadership roles at various organizations, including Managing Director at Livework studio, Co-Founder of Strategic Design Resourcing, and Director of Experience & Service Design at Capita Group Plc, where Joel advanced service design methodologies. With extensive experience in service design and digital transformation, Joel has contributed to notable projects in both the public and private sectors, beginning with foundational roles in government web initiatives. Joel holds a First Class BA in American Studies from the University of Birmingham and additional degrees from Kingston University and UCLA.
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Arwen.AI
Arwen develops Social Media Tools to help businesses present their brand on social media. Arwen uses AI technology to collect and classify content and provides sentiment analysis for a mixture of use cases. Working in the Trust and Safety sector Arwen provides services to individuals, sports brands, retail brands and public sector organisations.