Product and Customer Success Team

The Product and Customer Success Team at ARX Alliance ensures that clients effectively utilize the TPCRM software platform and continuously gain value from it. The Customer Success Manager focuses on client relationships and support, ensuring customer satisfaction and engagement. The Product Analyst gathers user feedback and performance metrics to drive improvements, while the Senior Product Designer refines the user interface and experience to align with customer needs and industry standards. Together, they work to deliver a seamless and effective cyber-security solution for monitoring supply chain networks.