Ana Luiza Cunha Destro

Ana Luiza Cunha Destro is an experienced professional in customer experience and quality analysis. Currently serving as an Analista de Customer Experience Jr at CondoConta since April 2023, Ana Luiza has excelled in customer support via various channels, achieving high levels of customer satisfaction and actively contributing to process improvement. Previously, Ana Luiza worked at SCOOTO, where responsibilities included monitoring call center interactions and preparing analytical reports to enhance customer service metrics. Ana Luiza's early career included administrative support at Colônia De Pescadores Z-19 and technical assistance in environmental licensing at Bioeng Serviços e Consultoria Ambiental Ltda. Educational qualifications include a Bachelor's degree in Environmental and Sanitary Engineering from Faculdade Pitagoras and a technical degree in Occupational Safety from Escola Técnica José Rodrigues da Silva.