Maria Thereza X.

Maria Thereza X. is an experienced professional in financial crime prevention and customer experience, currently serving as the Líder de Combate a Crimes Financeiros | Chargeback at Asaas since June 2021. Maria has demonstrated leadership and expertise through team management and training in chargeback best practices. Previous roles at Asaas include Analista de Prevenção a Fraudes, focusing on transaction monitoring and risk analysis, and Assistente de Experiência do Cliente, enhancing customer satisfaction. Prior to Asaas, Maria gained commercial experience as an Analista commercial at Gerdau and supported various administrative functions as an Estagiário. Education includes an ongoing MBA in Gestão de Pessoas from USP/Esalq, and a Bachelor's degree in Administração from FGV, complemented by a technical degree in Produção Multimídia with a focus on Marketing.