ASAPP
Amanda Ng currently serves as an Operations Analyst at Disney Cruise Line since January 2024 and has been with The Walt Disney Company since March 2019. In the role of Recreation Deep-Water Lifeguard Coordinator, Amanda supports operations at Blizzard Beach and Typhoon Lagoon, leading over 100 Cast Members and fostering a strong teamwork culture. Previous experience includes an Operations Integration Internship at Disney Cruise Line, where Amanda assisted in operational enhancements, and a position as Competition Coordinator, managing logistics for large-scale events. Amanda's foundational experience began as a Deep Water Lifeguard, gaining essential life-saving skills and professional development. Amanda participated in The Walt Disney Company's College Program from February 2017 to August 2018 and holds a Bachelor's degree in Marketing from Southern New Hampshire University.
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ASAPP
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ASAPP AI Native® products, driven by advances in fundamental AI research, make organizations highly productive and effective by augmenting human activity and automating the world’s workflows. The ASAPP Customer Experience Performance (CXP) platform provides Contact Center customer care and sales agents with a platform to know the right thing to sayand the right action to take, in real-time. The ASAPP machine learning models are continuously learning and predicting from every customer interaction, effectively turning every agent into the best agent without the need for manual programming or extensive training. The company has offices in New York, Silicon Valley, London and Buenos Aires.