ASAPP
Felicitas Keclach is an experienced HR Analyst and Recruiting Coordinator at ASAPP since April 2019, specializing in end-to-end onboarding and offboarding processes, as well as coordinating interviews for over 100 candidates weekly across multiple time zones. Felicitas began the career at ASAPP as an Office Manager, overseeing the company's BA office while acquiring expertise in Operations and Human Resources. Prior experience includes serving as a Personal Assistant to the General Manager at Don Julio, managing schedules, travel arrangements, and communication, and working as an Administrative Receptionist at Cambiaso & Ferrari, handling client inquiries and coordinating events. Felicitas also served as a Receptionist at Boreal SRL. Educational qualifications include a Bachillerato en Letras from Escuela Superior en Lenguas Vivas.
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ASAPP
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ASAPP AI Native® products, driven by advances in fundamental AI research, make organizations highly productive and effective by augmenting human activity and automating the world’s workflows. The ASAPP Customer Experience Performance (CXP) platform provides Contact Center customer care and sales agents with a platform to know the right thing to sayand the right action to take, in real-time. The ASAPP machine learning models are continuously learning and predicting from every customer interaction, effectively turning every agent into the best agent without the need for manual programming or extensive training. The company has offices in New York, Silicon Valley, London and Buenos Aires.