ASAPP
Priya Sawant is an experienced technology leader currently serving as Vice President of Platform and Infrastructure at ASAPP since September 2017, where leadership encompasses cloud infrastructure, SRE practices, platform engineering, and MLOps across a distributed team of approximately 40 individuals. Past roles at ASAPP include Senior Director of Engineering and Director of Engineering, focusing on foundational infrastructure for AI products. Prior experience includes positions at Goldman Sachs, Bank of America, and Credit Suisse, developing critical trading, risk, and regulatory systems. Academic credentials include a Master’s in Engineering from Cornell University, a Bachelor’s in Computer Engineering from the University of Mumbai, and ongoing participation in the altMBA program.
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ASAPP
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ASAPP AI Native® products, driven by advances in fundamental AI research, make organizations highly productive and effective by augmenting human activity and automating the world’s workflows. The ASAPP Customer Experience Performance (CXP) platform provides Contact Center customer care and sales agents with a platform to know the right thing to sayand the right action to take, in real-time. The ASAPP machine learning models are continuously learning and predicting from every customer interaction, effectively turning every agent into the best agent without the need for manual programming or extensive training. The company has offices in New York, Silicon Valley, London and Buenos Aires.