Gabriel Lucman

Gabriel Lucman is an experienced professional currently serving as a Payment Solutions Specialist at Mercury NZ since July 2021, where responsibilities include roles as a Conversational AI Optimiser and Customer Engagement Consultant. Previous positions include Customer Services Specialist at Laminex New Zealand, Customer Care Advocate at Sky New Zealand, and various roles while studying, including a Final Year Student at the University of Nottingham. Educational qualifications include a Master’s of Business Management with a focus on Strategic Management from The University of Auckland and a Bachelor of Business Administration in Business/Managerial Economics from the University of Nottingham Malaysia. Additional experience encompasses content writing for IGNITE Magazine, administrative support roles, and early work as a General Laborer and Pizza Chef.