Reyofel Golecruz

Reyofel Golecruz is an experienced Information Analyst currently employed at ASB Bank since February 2022, previously holding positions such as Workforce Analyst and Workforce Management Specialist at Bank of New Zealand. Golecruz has a robust background in workforce management, demonstrated through roles at NZ Police as a Workforce Management Analyst and 2degrees as a Resource Planning Analyst. Golecruz's expertise includes analyzing call trends, managing intra-day performance, facilitating insight meetings, and optimizing staffing schedules. Earlier experience includes serving as Operations Manager at StarTek, where Golecruz managed team performance, strategic queue management, and process improvement initiatives. Golecruz holds a Bachelor of Science in Data Science from The University of Auckland and a Bachelor of Science in Geology from the University of the Philippines.