Melody Fletcher is a seasoned project management professional with extensive experience in strategy and digital products, currently serving as a Senior Project Manager at ASCAP since January 2022. In this role, Melody oversees multiple projects, facilitates issue resolution, and collaborates with teams to enhance organizational processes. Previous roles include Project Manager at Zipari and Service Delivery Manager at Welltok, Inc., where Melody managed implementations for major healthcare clients and ensured seamless service delivery. Starting a career as a Contracted Customer Service Representative, Melody has steadily advanced through various positions, demonstrating strong communication, problem-solving, and project management skills. Melody holds a Bachelor of Arts degree in English/Music-Performance from Jacksonville State University.