Tony Sowers

Tony Sowers has over 26 years of work experience in various roles related to training and support services. Tony currently works as the Support Services Manager at Ascendant, where they oversee the Training Services and Support Services teams. Tony'sresponsibilities include software training, responding to calls and emails, troubleshooting, and analyzing customer needs to ensure efficiency and client satisfaction. Tony also leads the onboarding and offboarding of clients, including project creation, software installation, and training on best practices.

Prior to their current role, Tony worked at iConstituent for 12 years. Tony started as a Training Specialist and eventually took on the role of Training Services Manager. In this position, they managed a team of training specialists and developed curriculum, materials, and lesson plans using various adult learning methods. Tony also maintained relationships with partners and clients to ensure that all training programs aligned with corporate needs. Additionally, Tony served as the Congressional SharePoint Implementation Manager, where they led a team to develop and implement a corporate SharePoint intranet.

Before joining iConstituent, Tony worked at InterAmerica Technologies for 14 years. Tony held various roles, including Training Manager, Non-Congressional Program Manager, and Training Specialist.

Overall, Tony Sowers has a strong background in training and support services, with a focus on client satisfaction and efficiency.

Tony Sowers obtained a Master's degree in Vocational & Technical Education from Virginia Tech, where they studied from 1994 to 1996. Prior to that, they completed their B.S. in Business Management from Virginia Tech's Pamplin College of Business between 1985 and 1989.