Sumit Kumar is an ITIL v3 certified Production / Application Support Engineer with over 10 years of experience in managing Java-based enterprise applications within the Banking, Retail, and Insurance sectors. They have held various roles, including Technical Lead at HCL Technologies and Lead Software Engineer at UST, where they focused on production support. Currently, Sumit serves as a Principal Engineer at Ascendion. Known for their expertise in incident management and root cause analysis, they have been recognized multiple times for operational excellence and are now seeking new opportunities in production support roles. Sumit completed their education at Kendriya Vidyalaya Danapur Cantt in Patna between 2006 and 2010.
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