Trisha Roy is a Senior Engineer at Ascendion, with expertise in leading and supporting service desk operations. They have previously worked as an Associate Team Lead at Goldman Sachs and as a Technical Support Analyst at IBM, providing support to major clients. Trisha began their career as a Technical Support Specialist at Concentrix, specializing in Apple product support. They hold a B.Tech in Information Technology from REVA University and are currently seeking opportunities to advance in the IT service management domain.
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