Ascensos is built on our belief that not all contact centres need be the same. 

We are owner managed, quality focused and agile offering our clients an unfair advantage. Ascensos is the next generation of contact centres in Europe. 


Ascensos

Ascensos' headquarters in Motherwell, United Kingdom

John Devlin

David Gilfillan

Stephen Pascoe

Michael Devlin

Nicki R.

Kym Duguid

Gcobisa Nosilela

Richard Anderson

Hyacinthia D'Sa

Lyle Mclean

This department handles customer inquiries and support to ensure a positive experience for all clients.

Customer Service

This department oversees and coordinates the activities of various teams to ensure alignment with organizational goals.

Management Oversight

The Operations Team at Ascensos is responsible for ensuring the smooth and efficient functioning of contact centre activities. This includes managing customer service delivery, optimizing processes, overseeing staff performance, implementing continuous improvements, and ensuring quality standards are met to provide clients with a competitive advantage.

Operations Team

This department oversees the planning, coordination, and execution of operational processes to enhance efficiency and productivity.

Operations Management

This department is responsible for ensuring that products meet specified quality standards through various assessment and auditing processes.

Quality Assurance

This department focuses on the allocation and management of resources to ensure efficient project execution and operational effectiveness.

Ascensos

Org chart

Teams

Customer Service

Management Oversight

Operations Team

Operations Management

Quality Assurance

Resource Management

Offices

Ascensos

Org chart

Teams

Customer Service

Management Oversight

Operations Team

Operations Management

Quality Assurance

Resource Management

Offices

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