Mark Jackson is an Operations Director at Ascensos in Trinidad, known for a people-focused approach and a passion for leading diverse teams to exceed client-specific KPIs and customer expectations. Previously, Mark held various management positions at Ascensos, including Senior Operations Manager and Client Services Manager, where they implemented coaching strategies and performance management practices. Mark also contributed to customer service excellence at Lidl GB as a Customer Service Manager. With experience from Teleperformance and SecuriGroup, Mark has built a comprehensive background in operations and customer service management since 2010.
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