Jill M. serves as the Manager of Customer Operations at Ascent Global Logistics since August 2017, overseeing the claims process and ensuring its integrity while conducting extensive research to resolve disputes. Additionally, Jill M. founded and directs Leaders in Client Services & Customer Operations in the Greater Chicago Area since 2014, focusing on networking, industry research, and discussions. Previously, Jill held senior roles including VP of Operations at HOMELAND-LOGISTICS and Customer Service Manager at QUAD GRAPHICS, where significant accomplishments included expanding operations and managing major accounts. Jill M. also led operations at Worldcolor Logistics, building a successful customer service logistics business unit, and has a strong background in account management and business development from earlier experiences at Quebecor World and World Color Press. Jill M. holds a Bachelor of Arts degree in Art History from the University of Wisconsin, Milwaukee.
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