Madeline Henson

Madeline Henson is an experienced customer service professional with a background in various roles within the leisure and hospitality industries. Currently serving as a Customer Liaison Executive at Ascot Racecourse since March 2020, Madeline has progressed through various positions including Customer Liaison Assistant and Commercial Administration Executive. Previous experience includes working as a Receptionist at Places for People Leisure, Crew at FatFace, and Waitress at PizzaExpress, along with a Customer Service Assistant role at Optimum Staff Solutions. Earlier in the career, Madeline served as a Leisure Supervisor, ensuring safety and exemplary customer service, and worked as a Tennis Leader for the Lawn Tennis Association, fostering skill development in young athletes. Madeline holds a Bachelor’s Degree in Events Management from Oxford Brookes University and additional qualifications in Sport and the Social Sciences.