Ashcroft Inc.
Len Mitchell possesses extensive experience in IT support and infrastructure management, including roles at Ashcroft Inc., Capgemini, Pomeroy, and Affinion Group. Currently serving as a Senior Desktop Analyst/Help Desk Support Specialist at Ashcroft Inc. since May 2020, Len is skilled in desktop image management, Level 2 and 3 customer support, and various administration tasks related to Active Directory, servers, and applications such as Office 365 and Hyper-V. Prior positions include Senior Infrastructure Analyst and Infrastructure Analyst, where similar responsibilities were undertaken, showcasing a consistent track record of developing and deploying new technologies, managing documentation, and recommending hardware improvements. Len holds a BA in English from Drew University, obtained in 1987.