PT. ASIA OUTSOURCING SERVICES
Muazzim Thoyir is an experienced professional in customer service and team leadership, currently serving as the Team Lead for the Bank Jago Project at PT. ASIA OUTSOURCING SERVICES since November 2022. Previous roles include Customer Service Team Lead for the Shopee Project at PT VADS Indonesia, where significant achievements include being recognized as Best Team Lead in March 2022 and successfully mentoring subordinates. Muazzim has also managed real-time monitoring for both the Shopee and JD.ID projects, overseeing various communication channels and ensuring service level reporting. Earlier experience includes working as an Inbound Customer Service Representative for the Grab Project at PT Bina Talenta. Muazzim holds a Bachelor's degree in Hukum Tata Negara from UIN Sunan Kalijaga Yogyakarta.
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PT. ASIA OUTSOURCING SERVICES
As the business landscape becomes increasingly complex and competitive, more companies are recognizing the need to focus on their competencies. Outsourcing non-core activities to expert providers has become an unparalleled strategy to control costs, maximize resource availability, and gain competitive advantage. Asia Outsourcing Services (AOS), led and managed by experienced professionals who were forerunners in the out-sourcing business in Indonesia, is the preferred partner for modern corporations and financial institutions who demand only the most professional and reliable outsourced services.