Winandi Hendrawan Setiaji

Winandi Hendrawan Setiaji is an experienced operations manager currently overseeing daily contact center operations at PT. ASIA OUTSOURCING SERVICES since March 2022. With a strong background in leading and mentoring teams, Winandi has previously held roles as Operations Supervisor and Team Leader for the Traveloka Project at Mitracomm Ekasarana, where responsibilities included optimizing customer interactions and maintaining performance standards. Prior experience includes serving as a Call Center Customer Service Representative for Garuda Indonesia Airlines at PT Infomedia Solusi Humanika. Winandi holds a Bachelor's degree in English Language and Literature from Universitas PGRI Semarang.