AsiaPro
Jhoana Marie San Jose - Castillo is an experienced professional in fraud and finance management, currently serving as the Fraud and Finance Team Leader at AsiaPro since September 2021. Prior to this role, Jhoana held various leadership positions at Paragon ICC, a Playtech Company, from May 2007 to September 2021, including responsibilities in fraud compliance, risk management, and performance oversight. Jhoana significantly contributed to the establishment of the Risk Management Department at CSMS Bulgaria as a Fraud Consultant/Trainer in 2008. Jhoana earned a Bachelor of Science degree in Information from Adamson University in 2007.
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AsiaPro
ABOUT US ASIAPRO offers cutting edge, value-added services to its clients worldwide. Our philosophy is deeply rooted in strong, secure and committed partnership and our success is built on a solid assurance to achieve and deliver excellence through cooperative discourse with clients. We believe that our practice of fostering open channels of communication with customers is what enables us to provide topmost quality service. This allows us to fine tune our management tools and client programs to suit our customers' specific requirements and taste. ASIAPRO has established its presence in growing markets in customer service by delivering comprehensive, best of breed solutions to its market and developing a dynamics and diversified customer satisfaction model. The client-centric design of services provides operators with added value, and facilities the optimization of their business performance. Our philosophy and belief of an open and continuing dialogue with customers leads to revenue-generating innovations and success milestones, solidifying ASIAPRO's strong position in the customer service industry. OUR VISION To become the leading industry provider of outstanding customer service integrating cutting edge solutions that exceeds stakeholders' expectations. OUR MISSION To deliver excellent customer service to our clients intertwined with the attaintment of profitable investment returns for our stakeholders.