Lyn R.

Lyn R. is a highly experienced professional with a background in complaints analysis, customer service, and business development. Currently serving as a Senior Complaints Analyst at ASIC since March 2020, Lyn R. specializes in analyzing and resolving complex complaints while preparing detailed reports. Previously, Lyn R. held positions at Link Group as a Case Relationship Manager and Senior Customer Service Specialist, handling death claims and serving as the first point of contact for superannuation inquiries. Lyn R. has also worked as a Business Development Manager at Telstra Business Centre, an NBN Consultant at Telstra, and has experience in sales and brand management from roles at Crunch IT, Watch Worx Pty Ltd, Trade Alliance LLC, American Express, and BTI Remittance Pty Ltd. Lyn R. holds a Bachelor's degree in Business Information Systems and a Diploma in Information Technology from RMIT University, along with a Diploma in Business Administration from Thames International Business School.