Daniel Martinez

Daniel Martinez has extensive work experience in operations and customer service roles. Currently, they work as an Omnichannel Operations Manager at ASICS Digital. In their previous role at SHOES.COM, Daniel served as a Senior Manager, overseeing the transition of the Fulfillment and Customer Service teams to new platforms. Daniel also held the position of Manager, Fulfillment, where they managed a team during the integration onto the Walmart eCommerce platform. Prior to that, they worked as a Manager, Fulfillment and Integrations, responsible for managing dropship vendor setup and ensuring customer satisfaction. Daniel started their career at SHOES.COM as a Fulfillment Associate and worked their way up to Senior Fulfillment Associate. Additionally, they have experience as a Customer Service Representative at the same company. Outside of SHOES.COM, Daniel worked as a Manager at Farmer's Market @ Kendall Square, where they managed vendor selection and local connections. Daniel began their career as a Problem Resolution Specialist at ServiceMagic, focusing on handling escalated customer service issues.

Daniel Martinez attended Metropolitan State University of Denver from 2001 to 2003. However, no specific degree or field of study information is provided. In addition to their educational background, they obtained a certification in User Onboarding 101 from Appcues in December 2021.