Josh Horsman

Josh Horsman is an accomplished leader in customer success, currently serving as the Head of Customer Success for EMEA and Americas at Askable since September 2023. With a strong focus on AI-powered research, Josh collaborates with clients across the northern hemisphere to drive impactful insights and support team success. Additionally, Josh serves as an ambassador and mentor for the Customer Success Collective, which promotes excellence in the field. Josh's previous roles include leading customer success initiatives at Product Marketing Alliance, Sales Enablement Collective, and Product-Led Alliance, where responsibilities encompassed expanding customer success functions across multiple fast-growing communities. Josh's career began with experience in account management and sales at health-tech startups and hotel businesses, complemented by a strong academic background in Business and Management from the University of Glasgow.