Thiago Amaro Lima is a Senior Technical Consultant specializing in ServiceNow with over three years of experience in implementing and maintaining ITSM and CSM modules along with customized solutions. They have developed both technical and interpersonal skills, enabling effective delivery and customer satisfaction. Thiago holds certifications as a CSA and CIS-CSM and is currently preparing for the CIS-ITSM exam. They are employed at askblue as a Technical Consultant SR, following previous roles in various companies where they managed support and development tasks in ServiceNow. Thiago is pursuing a degree in Computer Software Engineering at Descomplica Faculdade Digital.
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