Abby Jones has a diverse work experience spanning various roles in the hospitality and entertainment industry. Abby most recently worked at ASM Global as the Director of Sales and Marketing starting in 2023. Prior to that, from 2021 to 2023, they served as the General Manager at House of Blues. Abby also worked at San Manuel Casino in 2021 as the Senior Beverage Manager.
From 2018 to 2021, they held the position of General Manager at Live Nation Entertainment, where they oversaw the pre-opening and opening organization of a new 2200 capacity music and special event venue. Abby managed a sales department that exceeded the opening year budget and executed over 100 first-year events.
Before that, Abby had a long tenure at House of Blues Entertainment. From 2016 to 2018, they were the Director of Foundation Room and Music Hall Operations, managing a multimillion-dollar food and beverage budget. From 2013 to 2018, they served as the Director of Operations for the VIP Club and from 2011 to 2013, they were the Director of Restaurant Operations. During their time at House of Blues Entertainment, Abby achieved notable accomplishments such as increasing corporate shopper scores and handling operational logistics for high-profile events.
Abby also worked as a Market Sales Manager at DiningIn.com in 2011, where they established and built a corporate concierge program in multiple markets. Abby started their career at The James in 2007 as a Restaurant Manager and In Room Dining Manager, responsible for managing operations, guest service, and staff. Prior to that, they were a Restaurant Supervisor at Park Grill from 2006 to 2007, where they played a key role in the restaurant's opening and managed daily service operations.
Throughout their career, Abby Jones has demonstrated their expertise in sales and marketing, management, and operations in the hospitality and entertainment industry.
Abby Jones has a Bachelor of Arts degree in Hospitality Management from Kendall College. Abby is currently pursuing a Master of Business Administration (MBA) in Hospitality Administration and Management from the University of Louisiana at Lafayette. Additionally, they have attended California State University - East Bay, but no specific degree or field of study was mentioned. Abby has also obtained certifications in AI Fundamentals for Non-Data Scientists from Wharton Online in March 2023 and TIPS On Premise from TIPS in February 2016.
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