MD

Manisankar Devarajan

Senior Customer Care Engineer at Aspect Software, Inc.

Manisankar Devarajan has a diverse work experience spanning multiple companies and roles. manisankar started their career as a Technical Support Engineer at CompuWorld in 2009. From 2012 to 2013, they worked as a Server and Storage Support Technician at RDC, where they were responsible for server and network maintenance, data wiping, and customer support. In 2014, they joined Aspect Software as a Project Lead Implementation, where they deployed and configured products according to customer specifications. manisankar then joined CGI in 2016 as a Contact Center Testing Engineer- IVR. In 2017, they moved to Cognizant as an Associate, and from there, they joined Aspect Software again in 2019 as a Senior Customer Care Engineer. Manisankar Devarajan has gained expertise in technical support, server maintenance, testing, and customer care throughout their career.

Manisankar Devarajan completed their education with a Master of Science (M.Sc.) in Network Computing from Coventry University, where they studied from 2011 to 2012. Prior to that, they obtained another M.Sc. in Software Engineering from Bannari Amman Institute of Technology, which they attended from 2005 to 2010.

In terms of additional certifications, Manisankar received the Microsoft Certified Solutions Associate certification from Microsoft in November 2013. manisankar also obtained the Cisco Certified Network Associate certification from Cisco, also in November 2013.

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Timeline

  • Senior Customer Care Engineer

    August, 2019 - present

  • Project Lead Implementation

    April, 2014

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